The barrier isn't availability.
It's the first step.
Many people who need mental health support never reach out — not because help doesn't exist, but because the entry point is too hard.
Can't speak to an operator
For many survivors and refugees, a phone call is already too hard. The voice, the pressure, the unknown person on the other end.
Language and cultural barriers
People need to start in their own language, at their own pace — without fear of being misunderstood or judged.
Children and teenagers
Young people need a different, gentler entry point — something that meets them where they already are.
How Reachable works
A simple, four-step flow. No phone, no login, no waiting room.
Chat
Client starts anonymously via Telegram or web — no account needed.
Language
Selects preferred language — continues in their own words, at their own pace.
3 Questions
Gentle intake — just enough to match them with the right specialist. No pressure.
Booked
Instantly sees available slots and books a session with a specialist.
No phone call. No login. No waiting.
Built for NGOs. Designed for trust.
Everything your team needs — without the complexity your clients shouldn't have to navigate.
Currently in closed alpha
We're testing with a European non-profit supporting refugees, PTSD survivors, and victims of domestic violence.
"We always lost people between first contact and first session. This system closes that gap."
— Program Director, EU-based NGOWhy we built this
This project started with a simple realization: some people don't ask for help — not because they don't need it, but because the system is too hard to approach.
Reachable is our pro bono contribution to change that. A quiet door, built with care, for the people who most need it.
Does your organization face the same challenge?
We work with NGOs pro bono at early stage. Let's talk before we talk about pricing.
Free · No commitment